If you’ve forgotten the password, PIN, or pattern to unlock your EL device, you can regain access by performing a factory reset.
However, please note that a factory reset will erase all the data on your device, including apps, settings, and personal files. Make sure to back up your important data before proceeding.
Here’s how you can unlock your EL device if you’ve forgotten your password:
Using Recovery Mode:
- Turn Off the Device: Power off your EL device.
- Boot into Recovery Mode: Press and hold the Volume up button and the Power button simultaneously. When the EL logo appears, release both buttons.
- Navigate to Wipe Data/Factory Reset: Use the volume buttons to navigate to the “Wipe data/factory reset” option in the recovery mode menu. Use the power button to select it.
- Confirm Reset: Confirm the reset by selecting “Yes” on the confirmation screen.
- Complete the Reset: The device will now perform the factory reset, which will erase all user data, including the forgotten password. Once the process is complete, select the “Reboot system now” option to restart the device.
After the factory reset is complete, your EL device will be restored to its original factory settings. You can then set up your device as if it were new, including setting a new password, PIN, or pattern.
Please keep in mind that this process will erase all data on your device, so it’s crucial to have a backup of your important information before proceeding. If you’re unable to unlock your device using this method or if you have other concerns, you might need to contact EL customer support for further assistance.